prodit engineering after sale assistance

After Sales Assistance

PRODIT ENGINEERING provides a comprehensive range of after-sale support services that
enhance the performance and the use efficiency of the products delivered to its customers
around the world, with the aim of increasing user satisfaction.

As a result of the continuous performance increase of its products, PRODIT ENGINEERING
has standardized the integration of its educational equipment with a variety of excellent support
services for its customers.

Our Customer Care Concept is not restricted to a reactive approach, i.e. the implementation of
technical assistance in response to customers’ calls: our After-Sale Service is based on a
proactive approach and therefore discreetly but continuously assists each customer after product delivery.

PRODIT ENGINEERING therefore ensures a skilled care throughout the life cycle of its products
and supports the customer in the resolution of any issue concerning their use, so that the best
performance and the fullest utilization of the features and benefits of the training equipment
provided can be achieved.